200 word tqm and iso

This is a team paper and I need 200 words on highlighted part and need conclusion for the questions #1 to #4).
#1.What are TQM and ISO?
#2. How might TQM and ISO be used to improve an organization?
#3. What are the benefits and challenges each?
#4. What is the role of a Quality Control department in relation to either TQM or ISO?
Conclusion (#1 – #4)

 
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