Describe the process parties can undertake to explore options during negotiations.

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Question 1. 1. (TCO F) Describe the process parties can undertake to explore options during negotiations.

(Points : 25)

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Question 2. 2. (TCO G) Describe the basic process that a manager goes through when conducting a consultative decision-making process in which he or she allows significant input and participation from the group members. (Points : 25)

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Question 3. 3. (TCO H) State and describe at least three traits, behaviors, or characteristics that illustrate that an individual is being considerate of others when seeking to resolve a conflict. (Points : 25)

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Question 4. 4. (TCO F) Describe the differences between a conversation and a sell-job and explain how each affects conflict. (Points : 25)

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Question 5. 5. (TCO G) When delivering an assertive confrontation message to an employee, you must be careful not to become defensive or reactive if the employee becomes angry or argumentative. Describe measures you can take to remain calm and focused when delivering such a message. (Points : 25)

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