Question 1
 
 
 
Both individual ethics and organizational ethics have an impact on an employee’s
 
Answer
 
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productivity.
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personal happiness.
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compensation.
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fitness level.
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ethical intention.
 
 
 
Question 2
 
 
 
Which of the following is not a form of retaliation commonly experienced by whistle-blowers?
 
Answer
 
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Relocation or reassignment
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No promotion or raises
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The cold shoulder by coworkers
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Exclusion from work activities
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Praise by supervisors for their honesty
 
 
 
Question 3
 
 
 
Motivation is defined as
 
Answer
 
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a person’s incentive or drive to work.
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a force within the individual that focuses his or her behavior on achieving a goal.
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personal ambition without regard to the impact on others.
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a desire to be finished with a project.
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individual goals.
 
 
 
Question 4
 
 
 
The ability to influence the behavior of others by offering them something desirable is best described as
 
Answer
 
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coercive power.
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reward power.
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expert power.
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legitimate power.
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referent power.
 
 
 
Question 5
 
 
 
The exacting organizational culture is interested in
 
Answer
 
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performance but has little concern for employees.
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investors’ impressions of profitability.
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maintaining a strong corporate culture.
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employees and performance.
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employees’ impressions
 
 
 
Question 6
 
 
 
The ________ leader demands instantaneous obedience and focuses on punishing wrong behavior, achievement, initiative, and self-control.
 
Answer
 
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democratic
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coaching
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affiliative
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coercive
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pacesetting
 
 
 
Question 7
 
 
 
To motivate employees, an organization offers ________ to ________ employees to work toward organizational objectives.
 
Answer
 
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punishment; force
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peer pressure; guilt
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incentives; encourage
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rewards; bribe
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threats; frighten
 
 
 
Question 8
 
 
 
A cultural audit may be used to identify
 
Answer
 
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how cultured a firm’s employees are.
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unethical employees.
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unethical organizations.
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an organization’s culture.
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organizational structure.
 
 
 
Question 9
 
 
 
The ultimate “stick” associated with the FSGO is fines or probation, which involves on-site observation by consultants, monitoring of the company’s ethical compliance efforts, and
 
Answer
 
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reporting to the U.S. Sentencing Commission on the company’s progress in avoiding misconduct.
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installation of an ethics hotline.
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payment of any penalties levied.
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appointment of an appropriate high-level manager to oversee the company’s program.
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divestiture of all assets.
 
 
 
Question 10
 
 
 
Organizational ________ can contribute to diminished employee trust and increased employee turnover.
 
Answer
 
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leadership succession
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compensation policies
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ethics programs
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rules
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misconduct
 
 
 
Question 11
 
 
 
Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?
 
Answer
 
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Conduct orientation
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Values orientation
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Coercive orientation
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Obedience orientation
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Compliance orientation
 
 
 
Question 12
 
 
 
In the absence of ethics programs, employees are likely to make decisions based on
 
Answer
 
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their observations of how their coworkers and superiors behave.
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how they and their family members behave at home.
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their conscience.
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their religious values.
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their family values
 
 
 
Question 13
 
 
 
A strong ethics program includes all of the following elements except
 
Answer
 
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a clause promising good stock market performance.
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a written code of conduct or ethics.
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formal ethics training.
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auditing, monitoring, enforcement, and revision of standards.
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an ethics officer to oversee the program
 
 
 
Question 14
 
 
 
For an ethical compliance program to properly function,
 
Answer
 
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consistent enforcement and disciplinary action are essential.
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employees must be monitored using any means necessary.
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it is not necessary to set measurable program objectives.
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the same program should be used in all countries of operation, regardless of cultural differences.
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the company must wait until after misconduct occurs to develop a means of preventing
 
 
 
Question 15
 
 
 
In the long run, a(n) ________ orientation may be better for companies, perhaps because it increases employees’ awareness of ethics issues at work.
 
Answer
 
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code
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obedience
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compliance
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values
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individual
 
 
 
Question 16
 
 
 
A(n) ________ orientation creates order by requiring that employees identify with and commit to specific required conduct, whereas a(n) ________ orientation strives to develop shared standards.
 
Answer
 
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obedience; values
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compliance; values
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legal; values
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values; compliance
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values; obedience
 
 
 
Question 17
 
 
 
Which of the following is probably the best way for a manager to provide good ethics leadership?
 
Answer
 
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Hire an ethics officer
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Write a code of conduct
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Conduct ethics audits
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Set a good example
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Only hire good employees
 
 
 
Question 18
 
 
 
________ is an independent assessment of the quality, accuracy, and completeness of a company’s social or ethics report.
 
Answer
 
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Publication
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Verification
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Auditing
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Analysis
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Validation
 
 
 
Question 19
 
 
 
Which of the following does not have a significant impact on the success of an ethics program?
 
Answer
 
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Senior management’s ability to successfully incorporate ethics into the organization
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The quality of communication
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The size of the company
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The content of the company’s code of ethics
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The frequency of communication regarding the ethical code and program
 
 
 
Question 20
 
 
 
Retaliation against employees that report misconduct is a problem in ________ cultures.
 
Answer
 
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weak ethical
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strong ethical
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high power distance
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diverse
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international
 
 
 
Question 21
 
 
 
Ethics audits can help companies identify potential ________ so they can implement plans to eliminate or reduce them before they reach crisis dimensions.
 
Answer
 
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competitive advantages
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risks and liabilities
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productivity issues
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technological glitches
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market opportunities
 
 
 
Question 22
 
 
 
Which of the following is not a benefit of ethics auditing?
 
Answer
 
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It can improve a firm’s performance and effectiveness.
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It can increase a firm’s attractiveness to investors.
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It can identify potential risks.
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It can harm relationships with stakeholders.
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It can reduce the risks associated with misconduct.
 
 
 
Question 23
 
 
 
Which of the following is not a step in the ethics auditing process?
 
Answer
 
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Secure commitment of top executives and directors.
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Review organizational mission, goals, values and policies, and define ethical priorities.
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Report the results to the U.S. Sentencing Commission.
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Collect and analyze relevant information.
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Verify the results.
 
 
 
Question 24
 
 
 
What should be the first step in the auditing process?
 
Answer
 
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Secure the commitment of top executives and directors
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Define the scope of the audit
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Establish a committee to oversee the audit
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Collect and analyze data
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Review organizational mission, goals, values, and policies
 
 
 
Question 25
 
 
 
________ are a primary stakeholder group and should be included in the ethics auditing process because their loyalty determines an organization’s success.
 
Answer
 
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Customers
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Employees
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Special interest groups
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Competitors
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Legislators
 
 
 
 
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