Chapter 1 in Operations Management: Sustainability and Supply Chain Management
Jha, R. K., Sahay, B. S., & Charan, P. (2016). Healthcare operations management: A structured literature review. Decision, 43(3), 259-279. doi: 10.1007/s40622-016-0132-6
Zhao, S. (2014). Analyzing and evaluating critically Tesco’s current operations management.Journal of Management and Sustainability, 4(4), 184-187. doi:10.5539/jms.v4n4p184 Retrieved from


Radnor, Z., & O’Mahoney, J. (2013). The role of management consultancy in implementing operations management in the public sector. International Journal of Operations & Production Management, 33(11), 1555-1578.
Chan, H. K., Lacka, E., Yee, R. W., & Lim, M. K. (2017). The role of social media data in operations and production management. International Journal of Production Research, 55(17), 5027-5036. doi:10.1080/00207543.2015.1053998

Additional Resources

Production and Operations Management Society website
Economics and Statistics Administration website
National Bureau of Economic Research website

Hello Colleagues,
Our first discussion is a great one. You are to identify an organization (you can name it or just call it The Organization). You will explore all the key aspects of the organization and give examples. If you are not on sure footing with the terms single-factor and multifactor productivity measures, then read the Interactive lecture – it is all covered in the lecture.
You have 250 words to explore the three points. You will need Three to Five support sources, and make sure they are not more than five years in age (2014 or later). I will be here so reach out as needed.

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Operations Management Overview
Select one of the key concepts from below for your Discussion response for this week. Be sure to identify the name of the organization. If organization’s name needs to stay anonymous, please check with the instructor ahead of time regarding how to approach that.

Discuss different types of operations management and project management activities that occur at the organization of your choice.
Provide examples of single-factor and multifactor productivity measures.
Provide two examples of operations management activities at an organization you considered and its inputs and outputs, productivity measures, and classify whether it is a goods or services producing organization.

Be sure to post an initial, about 250-word substantive response by Thursday at 11:59 p.m. MT, and respond to two or more peers with substantive responses by Sunday at 11:59 p.m. MT. A substantive initial post responds to the topics presented completely and/or asks a thoughtful question pertaining to the topic. Two substantive peer responses, of 100 words minimum each, ask a thoughtful question pertaining to the topic and/or answers a question (in detail) posted by another student or the instructor.
Please support your discussion by three to five recent (within last
five years) references. At least three of them should be scholarly
(excluding our textbook). Cite in accordance with the CSU-Global Guide to Writing and APA
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