Root Cause Analysis | Blackboard Masters

Using the strengths, weaknesses, opportunities, and threats (SWOT) analysis you did in Week 3, select an area of improvement in the healthcare setting. You will do an RCA for this area this week (ATTACHED BELOW).
Tasks:

Visit the following link:

http://www.isixsigma.com/tools-templates/cause-effect/determine-root-cause-5-whys/

Read the introduction to RCA.
Read the RCA process.

Conduct and report an RCA for the area of improvement you selected. Include in your analysis:

A diagram of the clinical or workflow process
A fishbone diagram of constraints
The steps for improvement, utilizing the five-whys tool
Suggested changes for making the improvement

Submission Details:

Present the RCA in a 5-page Microsoft Word document formatted in APA style.
On a separate page, cite all sources using APA format.

Assignment 2 Grading Criteria

Maximum Points

Made a diagram of the clinical or workflow process for the selected area of improvement.

10

Determined steps for improvement using a fishbone diagram.

10

Identified the root cause.

20

Identified changes for improvement.

5

Applied APA standards for writing style, spelling, grammar, and citation of sources.

5

Total:

50

 

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