Service Delivery System
What options do healthcare organizations have if they wish to enhance the value it provides to their customers?
What specific customer service data might be used to assess customer service in your assigned service component?
For your selected service, what would be explicit examples of service quality characteristics (Responsiveness, Assurance, Empathy, Tangibles and Reliability)?
Your initial post should be 300 words and excluding the textbook, include at least two scholarly references in APA format.
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