Taking into considaration the following video, reflect on recent examples when you were an 18-second manager or examples when someone was being an 18-second manager to you. Share how listening in this manner negatively impacted the situation or your relationship with that person. Reflect on how better listening and clarifying language might have positively affected the outcome.
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the importance of listening as a leaders was first posted on October 18, 2020 at 8:04 am.