What is your experience with organizational conflict, whether as an employee or as a supervisor? What do you plan to accomplish in the next five to eight years? Tell us something interesting about yourself, such as a unique hobby or skill you have.
Next, having read Chapter 1 in the textbook, as well as the Garden Depot case study, address the following in your initial post:
Describe a specific conflict in your organization or in the case study. What are the critical issues that need to be resolved?
In what ways can you define, measure, analyze, improve, and control the specific conflict you have shared?
What else is important to consider when seeking to use the DMAIC model?
How will you or would you approach your shared organizational conflict in light of what you have learned from your first use of DMAIC?
When appropriate, cite from the textbook and case study to support your answers.
In responding to your peers, explain why you agree or disagree with their assessments. Feel free to offer feedback based on your own experience with conflict in your organization. Share your recommendations. Do your best to use the DMAIC process model in your responses, as doing so will help you become as familiar with the model and deconstruction of conflict.
To complete this assignment, review the Discussion Rubric document.
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